Home → Guides :: Attach Plus → Troubleshooting Tips and Tricks → Attach Plus not running - You must have Attach Plus running to use this feature Error
9.27. Attach Plus not running - You must have Attach Plus running to use this feature Error
Background
When printing to the Attach Plus PDF print driver, the user receives this error message:
Attach Plus not running - You must have Attach Plus running to use this feature
Cause
We aren't sure what the root cause of this is - but it appears to be a problem with the print spooler or print driver on the workstation.
Resolution
- Manually uninstall and reinstall the Attach Plus print drivers using the following procedure:
- Start->Run
- AttachPlus.exe /printer_uninstall
- Start->Run
- AttachPlus.exe /printer_install
- For good measure, reboot the workstation, then test
This page was: Helpful |
Not Helpful