Home → Guides :: Attach Plus → Troubleshooting Tips and Tricks → Enabling advanced debugging of paperclip integration
9.16. Enabling advanced debugging of paperclip integration
Background
If paperclip integration isn't working, an Attach Plus technician may ask that you enable debugging. This procedure outlines how to do that.
Procedure
- Download and run DebugView (http://technet.microsoft.com/en-us/sysinternals/bb896647)
- Close Attach Plus
- Use Start->Run to launch Attach Plus as follows:
- attachplus.exe /hookdebug
- Clear the DebugView window
- Initiate the paper clip integration (i.e. click the paperclip button in a new Outlook email)
- Lots of information will appear in the DebugView window
- Save the DebugView information to file and email it to your technician
- Close Attach Plus
This page was: Helpful |
Not Helpful